Master the website design workflow for Australian service companies. Follow a clear, step-by-step approach to achieve a polished and efficient online presence.

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Medical web design helps Auckland clinics engage patients, ensures compliance, and delivers seamless online booking. Learn features and risks to avoid.

Before we get into this, a big shout out to Emma at KnowHow. Emma is an absolute expert in employment law and someone I cannot speak highly enough about. She made me aware of this change and just how important it is for business owners to understand it properly. She’s part of my BNI group […]

Every year someone declares email marketing dead. And every year… it keeps working. The difference in 2026 is this. Email hasn’t disappeared. It has matured. The lazy version is fading out. The thoughtful version is getting stronger. If you’re wondering whether email is still worth your time, the short answer is yes. But only if […]

The Dyslexic Entrepreneur For the past seven years, I’ve been running a podcast called The Truth About Dyslexia. What started as a personal exploration turned into something far bigger than I ever expected. The podcast has now had well over one million downloads, with listeners from all over the world. I’ve received hundreds, if not […]

January is usually one of our busiest months. That’s not an accident. It’s the one time of year many business owners finally get a bit of headspace.They slow down just enough to look at their website and think,“Yep… this needs sorting.” And yet, even then, a lot of people don’t move forward. Not because they […]

AI is no longer about flashy tools or gimmicks. It’s about removing friction. And in 2026, the biggest wins will come from automation that feels human. We’re testing this right now at Virtual Innovation, and honestly, it’s a bit mind-bending. Here are three real, practical uses of AI that are going to change how service […]

Hope you got some sun, some rest during the holiday break, and a chance to step away from the inbox. We’re just getting back into gear here too. We’re not rushing into things, and we don’t think you should either. But a few small tweaks to your website or CRM this week can help you […]