Privacy policy

Privacy Policy

We take care to safeguard your privacy and explain how website and enquiry information is collected and used.

Built to be useful

How we handle information

  • Information is collected only when needed
  • Cookies and analytics support website improvement
  • You can contact us with any privacy question

1. Definitions

“You” and “Your” mean you, the user of this website. “We”, “Us” and “Our” mean Virtual Innovation Group Limited, which provides this website.

2. What Information Will Be Requested and How Will It Be Used?

The personal information we collect is generally optional. If you choose not to provide personal information, we may not be able to provide the product or service you require.

There are situations where we may be required to collect information by law. If this applies, we will take reasonable steps to tell you about the legal requirement.

We may collect aggregate website usage data. This helps us understand which parts of the website are useful and improve the website's performance and the services we provide.

We will not keep your personal information longer than is reasonably required for the purpose for which it was collected.

We may share information with related entities and service providers where required to operate our business. These providers may include print services, call centres, mail houses, advertising agencies, accountants, auditors, lawyers, credit reporting and collection agencies, payment providers, data processors, researchers, investigators, website providers and technology services.

3. Cookies

Our websites may use cookies to collect information. A cookie is a small file stored on your device by a website. Cookies contain information that can be read by the website that issued the cookie. They cannot execute programs or access other information on your computer.

You can configure your browser to reject cookies, although some website functions may become unavailable as a result.

We may use third-party cookies and similar technologies for marketing and website analytics. This can include remarketing, email tracking, impression reporting, and demographic or interest reporting.

You can learn how to opt out of Google Analytics tracking through Google's Analytics opt-out tool.

4. Summary

We take privacy seriously. The information and website usage data we collect help us improve the website and the level of service offered.

If you have a question about this privacy policy or your personal information, please contact the Virtual Innovation team.

5. Anti-Spam Policy

We do not send unsolicited marketing emails or sell contact details. Marketing messages will include a way to unsubscribe.

6. Changes to This Privacy Policy

We may update this privacy policy to comply with changes in law or industry practice, or to reflect changes to our business. We encourage you to review this page periodically for updates.