Website design and ongoing support
Giles Carpets
A practical new website for a trusted Auckland flooring business, designed to be easy for Ange to manage and backed by a team she can rely on.
The brief
Built around the work that needed to happen next.
Ange came to Virtual Innovation after the previous website provider left New Zealand and the ageing Giles Carpets website began to fall apart. Referred by one of our trusted partners, she needed a dependable local team that would take time to understand the business and build what she actually needed, not push her into an oversized ecommerce platform.
What we built
- An easy-to-manage website for new products, flooring specials and business updates
- Clear pathways for customers to explore options and request a quote
- A sharp, responsive design that keeps the family-business feel
- Practical training and ongoing support from the Virtual Innovation team
The outcome
A clean, modern website Ange can confidently manage, backed by a team she can call when she needs a hand.
We kept the build deliberately practical. Giles Carpets did not need a complicated online store. Ange needed a website that reflected the quality of the family business, worked well on every screen and let her keep products and specials current without fighting the technology.
The finished site gives customers a clearer view of the flooring range and an easier route to the next conversation. Behind the scenes, it gives Ange the confidence to operate the website herself while knowing Virtual Innovation is there whenever she needs advice, troubleshooting or an extra pair of hands.
That relationship has continued beyond launch. We have helped Ange build confidence with AI and other useful digital tools, giving Giles Carpets practical support that can grow with the business rather than disappearing once the website goes live.
- Easy for Ange to update
- Clearer quote pathways
- Local support beyond launch